Shipping Policy
At FRG Cycling, we strive to provide our customers with fast and efficient shipping services. Please read the following information to better understand our shipping policies:
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Processing Time
Orders are typically processed within 2 - 4 business days of receiving payment.
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Shipping Time
Shipping time varies depending on the shipping method you choose and your location. Please see below for estimated shipping times:
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Standard Shipping: 2 - 4 business days
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Bike Shipping: 3 - 4 business days
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Please note that these are estimated shipping times and are not guaranteed. Shipping times may also be affected by factors beyond our control, such as weather or shipping carrier delays.
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Shipping Rates
Shipping rates are calculated based on the weight and locations of your order, as well as the shipping method you choose. Shipping rates will be displayed at checkout.
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Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track your order online.
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Damaged or Lost Packages
In the rare event that your package is lost or damaged during shipping, please contact us immediately so that we can assist you in filing a claim with the shipping carrier.
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Please feel free to contact us at info@frgcycling.com if you have any questions or concerns regarding our shipping policy.